Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Solution Warranty

  • Each ticket that you send to the customer help and support team will be handled in about 60 minutes. All normal inquiries shall be taken care of immediately. Nonetheless, if the assistance inquiry you have submitted needs some help from a certified technician, we’ll send the ticket to him and will notify you about the postponement.

  • Top quality support service
  • Expert Customer Support Service

  • We are online for you 24x7x365 to supply guidance and client support and also to help you with any issue that you might run into when controlling your virtual server. We can support all pre–installed software applications, plus your Operating System, server management panel (with regards to the VPS type) and the Web Hosting Control Panel created solely by us.

  • Intuitive help center
  • A Descriptive Help Zone

  • In the Web Hosting Control Panel that is available at zero cost in your virtual server, you can easily find an instructive Help zone, that features all that you should have knowledge of when running your web–sites and applications. We have integrated a wide array of how to articles and video tutorials that illustrate the essential site management tasks in an easy to comprehend form.