Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour reply guarantee with all our shared web hosting packages, which means that each help question you submit is going to be replied to within 1 hour maximum. Our support team members are qualified to easily remedy any issue and to provide you with on time guidance on any difficulty that you might have.
A Top–quality Support Service
Our support service is provided by a group of qualified techs who’re ready to reply to your question right away. It is easy to contact the tech support team by starting a technical support ticket from your Web Hosting Control Panel or by sending us an email message. On working days, you may as well contact us on the telephone or take advantage of the live chat service.
An Intuitive Help Section
Our Control Panel has a thorough know–how base which is built–into all sections. In each part, you’ll find a Help button that will load for you a selection of step–by–step lessons on how to work with a certain function or conduct a selected action. In addition, we have generated course clips allowing you to get a better idea of the Control Panel’s interface.