Lots of people who start using their first hosting account, or switch companies, frequently have inquiries with regards to how specific tasks are carried out or face predicaments when setting up different things such as emails, website settings, etc. This is the reason why, lots of companies have compiled documentation with popular questions and problems so as to help their clients receive information swiftly and seamlessly. Consequently, the support team representatives can concentrate on actual problems that given customers may be encountering, since the solution for the smaller things will already be available on the World Wide Web and clients can cope with them without having to get in touch with the technical support team. Having detailed documentation is essential, especially for new clients with zero experience, since the web hosting service entails a multitude of functions and lots of individuals can become baffled about what to do. A good knowledge base can both help you do the operations that you need and discover how the web hosting service works in general.
Extensive Online Documentation in Shared Web Hosting
All shared web hosting that we’re offering feature an elaborate knowledge base where you can find all you need to know with regards to your web hosting account. Irrespective of whether you are intending to create a brand new database, to forward a domain using an .htaccess config file or to set up an e-mail account on your desktop PC or mobile device, you can just check our help articles and all the info that you require will be there. When you open a specific section of the Hepsia hosting Control Panel, you will see articles that are associated with the functions that can be accessed through it. In case you’d like to check the complete article collection and get acquainted with all the features that Hepsia offers, or only to read generic info about the web hosting service, you can browse through the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our absolute best to encompass any obstacle that you may possibly chance upon, but if you do not find the info that you require, you can always contact us, as our help desk staff representatives are at your disposal 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers come with a comprehensive online article archive where you can find any info that you may require about our web hosting services or about the Hepsia hosting Control Panel that we are using. We’ve compiled it on the basis of the feedback that we have assembled from our customers through the years and, as a consequence, our articles touch on specific problems that you could chance upon and suggest the most effective way to fix them, for instance getting an HTTP 500 error message or being unable to send e-mails from your desktop computer although you have the correct SMTP server settings. The articles are available in every single section of the Control Panel and you can browse them whenever you wish. They can help you enlarge your knowledge not only about our platform, but also about the web hosting field as a whole, as they contain comprehensive instructions and general info such as what cron jobs or file permissions are.